Is there a long-term contract commitment to join this program?

There is no long-term commitment to the program and residents may drop the coverage at any time. Billing is done monthly or yearly by SLWA, and if a customer decides to drop the program after making an annual payment, a refund of any remaining funds will be made to the customer.


Show All Answers

1. Why is the City offering this program?
2. Do residents have to sign up for this program?
3. Are tax dollars used to implement this program?
4. Do water and sewer service lines really fail that often?
5. Is there a long-term contract commitment to join this program?
6. If I have problem, is there a service fee or call-out fee?