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1. When and where are Council meetings?
2. Can I pay my water bill with a debit/credit card?

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1. Do I have to pay for the new meter?
2. When will my new meter be installed? Do I have to be home?
3. Who will install the meter?
4. Will my water service be interrupted during installation?
5. Will my water bill increase?
6. What if there is a leak at the meter or any problem after the meter has been installed?
7. My water meter works fine. Does it have to be upgraded?
8. Why are you still reading the new meter manually?

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1. When do I need a building permit?
2. Do I need a permit to construct fences or driveways?
3. I want to move inside City limits; can I bring my farm animals?
4. Can I burn trash inside City limits?
5. My neighbor has multiple junk vehicles in his yard; is this legal?
6. What are the most common violations that occur within the City?

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1. What is the ISO Rating for McRae-Helena?
2. How do I apply for a burn permit?
3. How do I get a fire report?
4. How do I become a volunteer firefighter?

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1. When and where are Council meetings?
2. Can I pay my water bill with a debit/credit card?
3. My neighbor’s dog is running loose. What can I do?

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1. My trash can is broken. What do I do?
2. What do I do if my trash was not picked up on the scheduled day?

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1. When and where is Municipal Court?
2. Can I pay my citation before court? How or where can I make this payment?
3. How can I find out the cost of my citation?

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1. How do I obtain a copy of my accident/incident report?
2. My neighbor’s dog is running loose. What can I do?
3. I don't have an emergency but I would like to speak to an Officer, how can I arrange a meeting?

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1. Who do I call to report a road issue?

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1. Why is the City offering this program?
2. Do residents have to sign up for this program?
3. Are tax dollars used to implement this program?
4. Do water and sewer service lines really fail that often?
5. Is there a long-term contract commitment to join this program?
6. If I have problem, is there a service fee or call-out fee?

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1. What utility services are offered by the City?
2. What do I do if I'm having a sewer problem?

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1. What utility services are offered by the City?
2. How do I report a water leak?
3. How do I get water service?
4. What do I do if I'm having a sewer problem?
5. When will my water meter be read?

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1. What utility services are offered by the City?
2. How do I report a water leak?
3. How do I get water service?

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1. When do I need a building permit?
2. Do I need a permit to construct fences or driveways?
3. I want to move inside City limits; can I bring my farm animals?
4. How can I found out the zoning of a property?
5. Do I need a permit for a storage shed?
Yes. Approval of a permit from Zoning is required prior to construction or installation of an accessory structure, including sheds, gazebos, swimming pools, detached garages, etc. Standards for maximum allowable lot coverage, building setbacks and maximum height depend on the zoning designation of the property. Contact City Hall prior to construction.
6. May I operate a business out of my home?