Service Line Warranty Program

Water leaks can be expensive! As a homeowner, it is your responsibility to repair the lateral water and sewer lines (plumbing lines that run from the City water meter into your home). 

The City of McRae-Helena has partnered with Service Line Warranties of America (a company vetted and endorsed by the National League of Cities) to offer insurance coverage on exterior and interior water and sewer lines for McRae-Helena customers. 

Fast Facts

  • Your homeowners’ private lines are subjected to the same elements – root invasion, ground shifting, fluctuating temperatures and more.
  • There are 650 water main breaks per day in the U.S., resulting in a daily loss of 7 billion gallons of water.
  • Household water leaks can waste more than 1 trillion gallons annually nationwide. That’s equal to the annual household water use of more than 11 million homes.
  1. Why is the City offering this program?
  2. Do residents have to sign up for this program?
  3. Are tax dollars used to implement this program?
  4. Do water and sewer service lines really fail that often?
  5. Is there a long-term contract commitment to join this program?
View All
  1. Exterior Water Line Plan
  2. Exterior Sewer Line Plan
  3. Interior Plumbing Plan

The Exterior Water Service Line Coverage is available for $6.49 per month. 

  • No deductible or service fees
  • Access to the SLWA 24/7 call center with quick dispatching on all claims
  • Repairs are covered up to $8,500 per incident
  • No annual or lifetime limits
  • Repairs are made only by licensed, local area contractors that have been vetted by SLWA